Effective Date: 01/01/2025
At ARAI Cleaning Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and products.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Contact details (phone number, email address, delivery address)
- Payment details (processed securely through third-party gateways)
Non-Personal Information
- IP address
- Browser type
- Device information
- Browsing behavior on our website (through cookies and analytics tools)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your purchases or inquiries
- Improve our products, services, and website
- Send promotional materials (only with your consent)
- Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell, rent, or trade your personal information. Your data may be shared with:
- Trusted third-party service providers (e.g., delivery partners, payment processors)
- Government or legal authorities when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain site functionalities.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Withdraw consent for marketing communications at any time
To exercise your rights, please contact us at:
Email: arai@aizo.lk
Phone: 077 2355345
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.